Privacy Policy

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact our support team. This may include your name, email address, phone number, organization name, and role.

We also collect usage data automatically, including IP addresses, browser types, pages visited, and timestamps. This helps us improve platform performance and security.

We use cookies and similar tracking technologies to recognize you, remember your preferences, and analyze how you interact with our platform. You can manage your cookie preferences through our cookie consent banner, which allows you to accept all cookies, reject non-essential cookies, or customize which categories you allow.

Essential cookies are required for the site to function properly — these include session management, security, and form submission cookies. They cannot be disabled. Analytics cookies help us understand visitor behavior and improve our platform. Marketing cookies are used to deliver relevant content and measure outreach effectiveness. You may opt out of analytics and marketing cookies at any time via the cookie banner or by clearing your browser data.

We use the information we collect to provide, maintain, and improve our services; to communicate with you about your account and updates; to process transactions; and to ensure the security and integrity of our platform.

We do not sell your personal information to third parties. We only share data with trusted service providers who assist in operating our platform under strict confidentiality.

We retain your personal information for as long as your account is active or as needed to provide you services. Waiver records and audit logs are retained according to your organization's configured retention policies and applicable regulatory requirements.

We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, and regular security audits. Our infrastructure is hosted in SOC 2 Type II certified data centers.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. Contact us at sales@dsoftinc.com to exercise these rights.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at sales@dsoftinc.com.